Ready to transform your business today ?
Having the right support that not only meets your business needs but encourages your growth is key for the success of your business. It doesn’t just stop at picking an ERP system but begins with having the right partnership.
So start with Delcit today as our team of experts support you by personalizing custom solutions for your specific business needs. We support you in everything from replacing your legacy AX 2012 R3 system with Dynamics 365 to implementation and analysis of your current system to better suit your mission.
Choose any one of our three different plans available to make sure you get the right level support you need.
Silver
$0Small Business Operating, a simple environment, sandboxing, or using a full servive partner
- Regular Business Support Hours
- Next Business Day Support
- Unlimited Break/Fix Incidents
- Life Cycle Services
- Unlimited Online Training
Premium
$20Small business Operating a production application with a need for faster response
- Regular Business Support Hours
- Medium Priority Support: < 2 Hours
- Unlimited Break/Fix Incidents
- Life Cycle Services
- Unlimited Online Training
Elite
$45Medium or Large businesses operating a 24/7 production enviroment requiring fast response time from expert support
- 24/7 Support for Severity A Cases
- High Priority Support: < 1 hour
- Unlimited Break/Fix Incidents
- Life Cycle Services
- Unlimited Online Training
- 24x7 Support*
- Technical Account Manager**
- Priority Handling
- Monthly Reviews
- Remote Diagnostics & Reporting
- Onsite Services**
*for Severity A cases
**Pooled manager
***On need to need basis